On-site reception

Whatever the type of venue or reception site and the frequency of your requirements, we manage all your reception services for the general public, VIPs and guests on a day-to-day basis. Types of venues and sites in which we work:
Stadia, arenas/concert halls, shops, museums & airports.

We provide a solid, long-term management structure to ensure smooth-running reception and hospitality services on a daily basis.

We have forged our expertise in the most demanding reception venues and sites, based on the following services:

• Establishment of reception/hospitality protocols and sizing of the teams.
• Recruiting, training, supervising and retaining personnel dedicated to the site/venue.
• Drafting and delivering practical and theoretical training sessions to ensure the team (hosts and hostesses) has all the requisite skills and information.
• Guaranteeing a high quality service through procedures and innovative tools devoted to performance.