Profil Sites

Our goal is to provide an outstanding reception service to ensure visitors enjoy the very best experience in your venue or site

Elegance Performance Emotion Long-term Management Ethics Consideration

On-site reception

Whatever the type of venue or reception site and the frequency of your requirements, we manage all your reception services for the general public, VIPs and guests on a day-to-day basis. Types of venues and sites in which we work:
Stadia, arenas/concert halls, shops, museums & airports.

We provide a solid, long-term management structure to ensure smooth-running reception and hospitality services on a daily basis.

We have forged our expertise in the most demanding reception venues and sites, based on the following services:

  • Establishment of reception/hospitality protocols and sizing of the teams.
  • Recruiting, training, supervising and retaining personnel dedicated to the site/venue.
  • Drafting and delivering practical and theoretical training sessions to ensure the team has all the requisite skills and information.
  • Guaranteeing a high quality service through procedures and innovative tools devoted to performance.
Contact us

Our missions

  • Welcoming and guiding visitors
  • VIP protocol/welcome and assistance
  • Hospitality area reception, distribution of wristbands
  • Access control
  • Visitor attendance form
  • Cloakroom
  • Showing visitors to their seats
  • Distribution of gifts
  • Serving drinks
  • Management of queues
  • Qualification of customer expectations and orientation towards the requisite personnel
  • Reception hostesses and stewards, cultural guides

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